Shipping Policy

🚚 Shipping Policy (Full Protection Version)

Processing Time
All orders are processed within 1–3 business days.
During this time, your order is prepared, packed, and handed over to our logistics partners.

Shipping Times

Estimated delivery times:

USA / UK / CA / AU: 7–20 business days

Europe: 7–20 business days

Rest of World: 10–20 business days

These are estimates only and may vary due to external factors.

Maximum Delivery Window

While most orders arrive sooner, international deliveries may take up to:

30 business days
due to customs checks, postal delays, or high-volume periods.

Refunds are not issued for delays within this timeframe.

Tracking Information

A tracking number will be emailed to you once your order has shipped.
Please ensure your email address is entered correctly at checkout.

Possible Delays

Delays may occur due to:

Customs inspections

Holidays

High order volumes

Weather conditions

Local postal issues

These factors are beyond our control.

Incorrect Address Disclaimer

Customers are responsible for providing an accurate shipping address.
If an incorrect address results in failed delivery, no refund will be issued.
If returned to sender, the customer is responsible for reshipping fees.

Delivered but Not Received

If the tracking status shows "Delivered", but the package is not received, customers must check:

With neighbors

With family members

At building lobby / mailbox

At the local post office

We are not responsible for packages marked as Delivered.

Lost or Stuck Packages

If tracking shows no movement for 30 business days, we will:

Open an investigation

Resend a new package at no additional cost

Order Cancellation

Orders cannot be canceled once they have been processed or shipped.

Return to Sender Policy

If a package is returned due to:

Incorrect address

Failed delivery attempts

Customer refusing the package

the customer must cover the reshipping cost.

Customs & Import Taxes

Any customs duties, taxes, or import fees are the responsibility of the customer.

Contact

For shipping questions, please contact us:
📧 Maorvkn3333@gmail.com

✔️ Fully Covers You

This policy protects you from:

Chargebacks

“Item not received” scams

TikTok Shop compliance checks

PayPal disputes

Customers complaining about delays

Wrong-address issues

Delivered-but-missing claims